Customer Service

Ordering & Payment

How can I place an order?

If you have found an item that you want, you can place it in the shopping cart by clicking on the  shopping cart button on the product page. At the top right you can see how many products are in your shopping cart. If you click with the mouse on the shopping cart icon you will see what the total amount is and also the possibility to proceed to checkout. In the checkout enter your address details (or log in if you already have an account) and pay via one of the payment methods. You will receive a confirmation email when your order has been successfully completed.

How do I use my coupon?

If you have a discount coupon you can use it on the checkout page.

Which payment options are available?

In our webshop you can pay with Ideal, Bancontact / MisterCash, Giropay, EPS, Sofortbanking, Klarna Postpay, Bitcoin, Paypal, Credit card and Prepayment. If you select prepayment, the order is only sent when the payment is received.

Are costs charged for the payment?

Most payment methods are free for the customer. If additional costs are charged for a payment method, you will find that on the checkout page.